Who we are

We didn't start as an agency.We started as problem solvers.

For 15 years, our co-founder Sekhar watched businesses make the same expensive mistake inside companies like Wipro, Tech Mahindra and Teleperformance: trying to fix operational problems by buying more software subscriptions.

Data stayed scattered across tools, and teams kept doing manual work while paying for "automation".

Qualitynce was born from a simple, contrarian idea:

"You don't need more software. You need to use the power you already own."

Today we're a founder-led team of four in Ranaghat, West Bengal, working alongside the AI agents we build. We create custom, secure systems inside your existing Google Workspace, and every one of them is yours to keep.

We don't just patch problems; we engineer independence.

Meet the team 1 / 5
Sekhar Mistri

Sekhar Mistri

Co-founder & CTO

15+ years in customer service, data analytics and workflow automation at Wipro BPS, Tech Mahindra BPS and Teleperformance. Helping global clients on Upwork since 2015 to clear operational bottlenecks with data and AI-powered automation.

  • Top Rated on Upwork
  • 100% Job Success
  • Automation & data
LinkedIn
Mili Biswas

Mili Biswas

Co-founder & People Manager

Recruiting talent for MSMEs since 2020. Mili builds and looks after the team behind every project, so the right people are on your build from day one.

  • Talent & hiring
  • Team operations
LinkedIn
Piu Das

Piu Das

AI-Enabled Full Stack Web Developer

Builds dynamic, responsive web applications end to end, from the interface people use to the database behind it.

  • React.js
  • Node.js & Express
  • PHP & MySQL
LinkedIn
Dipan Karmakar

Dipan Karmakar

AI-Enabled Frontend Designer

Designs the screens your team works in every day: UI/UX, responsive layouts, branding and graphics that look good and are easy to use.

  • UI/UX
  • Figma
  • Branding
LinkedIn

Our AI Agents

Team member #5 onwards

They work around the clock, and every one runs under human review. You've likely met two already:

  • Q-BotBooks your call with the founders
  • The ArchitectRuns your free tech audit
  • 15+ yrsin BPO operations & data
  • 50+projects delivered
  • 100%Job Success on Upwork
  • Top Ratedon Upwork, active since 2015
  • DPIITrecognized startup
Our core values

Three promises behind every build.

We don't sell seats; we build permanent solutions. These values shape every line of code we write and every system we architect.

Data Sovereignty

Your data stays under your control. We build inside your walls, not ours.

What this means for youEverything lives in your own Google account. If we ever part ways, nothing breaks and nothing has to be migrated.

Radical Efficiency

If a task can be automated, no human should waste a heartbeat on it.

What this means for youWe start with the process that costs your team the most hours, so you see the return first, not last.

Transparent Engineering

No black boxes. We build solutions you can see, understand, and own forever.

What this means for youYou get the documentation, the access and a walkthrough, so your team can run it without us.

How we work

Built with a quality-first process.

  1. Map

    We walk through your process and tools, and agree on the outcome and a fixed price before any build starts.

  2. Build

    We build inside your Google Workspace, sharing progress at each milestone so there are no surprises.

  3. Test

    Every system goes through user acceptance testing with your team, with the quality checks our founder ran for 15 years in BPO operations.

  4. Hand over

    Training, documentation and full ownership. You keep everything, with optional ongoing support.

Social contribution

Impact beyond the screen.

"High Tech, High Touch." Advanced technology supporting basic human needs, starting in our own town.

Growth is only real when it's shared.

We're proud to be based in Ranaghat, West Bengal, and to give back to it. We pledge a portion of our resources to sponsor the events of Manobik Ranaghat, a not-for-profit working with brick-factory workers and underprivileged families since 2017.

When you partner with Qualitynce, you aren't just optimizing your business; you're helping fund this work on the ground.

Supporting Manobik Ranaghat · active since 2017
  • Manobik PathsalaTwo schools for brick workers' children, with nutritious food where possible.
  • Manobik SikhanganA free coaching centre for underprivileged tribal students.
  • 365 Days Food DistributionRegular food camps for families who need them.
  • Medical & welfare campsHealth check-ups with volunteer doctors, and clothes for slums, orphanages and old-age homes.

Talk to the people who'll build it.

No sales reps, no hand-offs. Book a call directly with our founders, or run the free audit first to see what's possible.

No commitment required.

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